Meet the Tidewater Express Inc team section of our website is a new way for you to get to know our shop technicians, road service technicians, office staff and tow truck drivers. This blog post team member spotlight features our Service Writer in Chesapeake, Samantha Ashley.
Samantha Ashley has been with TEI for just over one year, and works out of the Tidewater Express Truck Repair shop in Chesapeake. As our Service Writer, Sam’s responsibilities revolves around the needs of you…our customers. Sam is the liaison between our customers and our in-shop diesel mechanics. She makes sure the customers needs are filled, performs cost and time estimates, tracks repairs and communicates back to the customer. Should updates need decimated from our shop technicians or further work need done, Sam will have the knowledge about your vehicle or equipment.
Check out some of Sam’s quotes to our TEI team member Q&A….
A FEW FUN FACTS ABOUT SAMANTHA ASHLEY:
- Favorite part of working at TEI?
- It’s hard to choose, but I would say it’s really my job. This position is needed, and it is very important for me to be on all of the details of our customers needs and that the shop mechanics have all the information that they will need to make the necessary RV repairs, or truck repairs whatever it is they may be working on. Everyone has to work together to get a repair done, and I facilitate that.
- What gives you energy?
- Other than the sugar-free Monster that I have every day on the way to work…like I said, I can’t let the guys down. If I’m not here, the guys can’t do their work.
- Favorite music artist/band or song?
- Kid Rock (with no hesitation!).
- Favorite pizza topping?
- Hawaiian. (Sam is the first person to take advantage of the fact that a specialty pizza counts as a topping!).
Samantha is the first person you talk to when you come to the shop for your RV repairs, truck repairs or heavy duty equipment repairs and will be your liaison to our shop mechanics. If you need updated on your repair, Sam is the person to go to! Stay tuned here for more ‘Meet the Tidewater Team’! In the meantime, for all of your truck repairs, towing and recovery services, collision repair services, auto body paint or oversized hauling needs don’t hesitate to reach out to Tidewater Express Inc. Your Hampton Roads, VA area go-to towing and recovery company.