Meet the Team – James Cross

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Meet the Tidewater Express Inc team section of our website is a new way for you to get to know our shop technicians, road service technicians, office staff and tow truck drivers. Our inaugural team member in the spotlight is James Cross.

Meet the Team - James Cross

James Cross has been part of the Tidewater Express team for the past 11 years, and has seen it all from heavy duty truck and equipment repair to RV repair. In fact, when we caught up with James he had just finished up an engine repair job on a dump truck and was ready to dive into an AC repair job on a party bus limo…pretty diverse repair jobs. His years of experience has led James to become the Lead Technician at our Hampton, VA truck repair shop.

Check out some of James’ quotes to our TEI team member Q&A….


Favorite part of working TEI?

Satisfying the customer. I also enjoy the hard repairs. Troubleshooting a problem that others couldn’t diagnose or repair, and being able to repair the vehicle or equipment.

Favorite brand of tool?

Snap-on tools plus whatever else works and gets the job done!

Favorite music artist/band or song?

I like EVERYTHING. From gospel to bluegrass to classic rock to rap – you name it, I like it and I play it in the shop.

Favorite pizza topping?

Supreme. All the way, every day!

James is just one of our awesome team members here at Tidewater Express Inc. Stay tuned here for more ‘Meet the Tidewater Team’! In the meantime, for all of your truck repairs, towing and recovery services, collision repair services, auto body paint or oversized hauling needs don’t hesitate to reach out to Tidewater Express Inc. Your Hampton Roads, VA area go-to towing and recovery company.