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Tidewater Express, Inc.
Towing Services
PTO + Benefits
Insurance
Teamwork
Tidewater Express, Inc.
Current Job Openings
DISPATCHER
At CHESAPEAKE, VA Location
DISPATCHER
Reports To
Dispatch Manager, Tidewater Express Inc.
Job Description
Under the supervision of the Dispatch Manager, this full-time position will assist with Tidewater Express Inc. (TEI) dispatching duties. The dispatchers are responsible for answering the TEI phones 365 days a year, 24 hours a day, 7 days a week. This position will work first shift, Monday through Friday, with some weekend and weekday night dispatching duties.
Responsibilities
- Answer emergency and non-emergency calls and document important information
- Use phone and computer to direct wrecker drivers and road service technicians to the appropriate location/task
- Prioritize and organize calls according to urgency, customer requests, and predetermined schedule
- Maintain frequent communication with drivers and techs on the status of calls
- Responds to and takes immediate action to resolve customers and driver/tech problems
- Reply to customer emails regarding truck and heavy equipment tows
- Understand tow truck loading and tow/recovery rigging basics, or the ability to quickly learn
- Making, answering, and directing phone calls and the distribution of messages
- Data entry into the Tidewater Express Inc accounting system and filing records as needed
- Ensuring the correct paperwork is complete and prepared according to corporate procedures
- Any other duties as assigned by Lead Dispatcher
Requirements
- Must have a valid driver’s license and a clean driving record
- Ability to work under pressure
- Strong knowledge of emergency response procedures
- Should have a “team first” attitude and maintain our team atmosphere even in hectic times
- Maintain a safe work environment
- Must have interpersonal and communication skills
- Proficient in MS Office and data entry
- Weekday night and weekend availability to be in dispatching duty rotation with the other dispatchers
- Must pass a pre-employment drug screening
Sign-On Bonus With Experience
Benefits include: Medical*, Dental and Vision coverage, life insurance policy, legal and other supplemental coverage, Simple IRA with TEI matching contribution, PTO, holiday, and bereavement pay.
*Medical insurance paid 100% by Tidewater Express Inc. at 5th work anniversary
Tidewater Express Inc. is an equal-opportunity employer. For any questions please contact us by phone at 757-723-1214 option 6 or via email at employment@tidewaterexpressinc.com or sales@tidewaterexpressinc.com
CDL Tow
Truck Drivers
At Chesapeake, VA Locations
CDL Tow Truck Drivers
Requirements
- Class A CDL license is required.
- Towing and Recovery license and Driver Authorization Document (DAD) are required.
- Medical Examiner Certification is required.
- Must have good/clean DMV record.
- Must be able to pass a drug screening.
Sign-On Bonus With Experience
Benefits include: Medical*, Dental and Vision coverage, life insurance policy, legal and other supplemental coverage, Simple IRA with TEI matching contribution, PTO, holiday, and bereavement pay.
*Medical insurance paid 100% by Tidewater Express Inc. at 5th work anniversary
PLEASE NOTE: One of these positions is being filled for Colonial Truck & Trailer Service (a division of Tidewater Express Inc.) and is based out of Williamsburg, VA. The other opening will be based out of the wrecker division shop located in Chesapeake, VA.
Tidewater Express Inc. is an equal-opportunity employer. For any questions please contact us by phone at 757-723-1214 option 6 or via email at employment@tidewaterexpressinc.com or sales@tidewaterexpressinc.com
Non-CDL Tow
Truck Drivers
At Chesapeake, VA Locations
Non-CDL Tow Truck Drivers
Requirements
- US issued Drivers license in good standing is required.
- Towing and Recovery license and Driver Authorization Document (DAD) are required.
- Must have good/clean DMV record.
- Must be able to pass drug screening.
- Tow Truck driving experience of at least 3 years is required
Sign-On Bonus With Experience
Benefits include: Medical*, Dental and Vision coverage, life insurance policy, legal and other supplemental coverage, Simple IRA with TEI matching contribution, PTO, holiday, and bereavement pay.
*Medical insurance paid 100% by Tidewater Express Inc. at 5th work anniversary
PLEASE NOTE: One of these positions is being filled for Colonial Truck & Trailer Service (a division of Tidewater Express Inc.) and is based out of Williamsburg, VA. The other opening will be based out of the wrecker division shop located in Chesapeake, VA.
Tidewater Express Inc. is an equal-opportunity employer. For any questions please contact us by phone at 757-723-1214 option 6 or via email at employment@tidewaterexpressinc.com or sales@tidewaterexpressinc.com
Diesel Technicians
& Mechanics
At Hampton, Chesapeake & Williamsburg, VA Locations
Diesel Technicians & Mechanics
Requirements
- Perform preventative maintenance per PM checklists.
- Ability to recognize and define unsafe conditions on vehicles and potential breakdown conditions.
- Identify, prioritize and perform needed repairs both scheduled and unscheduled.
- Ensure all shop equipment is maintained and inspected according to regulations.
- Assist with scheduling vehicle downtime.
- Maintain shop cleanliness and safety according to company and OSHA regulations.
- State Inspector License is a PLUS but not required.
- CDL is preferred but not required.
- Must have some personal tools to perform the work.
- Must be able to pass a drug screening.
- Salary based upon knowledge and experience in repairing light to heavy duty diesel engines ranging from pickups to RVs.
Sign-On Bonus With Experience
Benefits include: Medical*, Dental and Vision coverage, life insurance policy, legal and other supplemental coverage, Simple IRA with TEI matching contribution, PTO, holiday, and bereavement pay.
*Medical insurance paid 100% by Tidewater Express Inc. at 5th work anniversary
PLEASE NOTE: One of these positions is being filled for Colonial Truck & Trailer Service (a division of Tidewater Express Inc.) and is based out of Williamsburg, VA. The other opening will be based out of the wrecker division shop located in Chesapeake, VA.
Tidewater Express Inc. is an equal-opportunity employer. For any questions please contact us by phone at 757-723-1214 option 6 or via email at employment@tidewaterexpressinc.com or sales@tidewaterexpressinc.com
RV Trailer
Technician
At Williamsburg, VA Locations
RV Trailer Technician
Reports To
Operations Manager, Colonial Truck & Trailer Service
Job Description
Under the supervision of the Operations Manager, this full-time position will be responsible for diagnosing, adjusting, repairing, or overhauling recreation vehicles including travel trailers as well as tractor-trailers. This individual should have experience with the following components; maintaining gas, eletrical, hydraulics, plumbing, and chassis/towing systems as well as repairing generators, appliances, and interior finish work.
Responsibilities
- Locate and repair frayed wiring, broken connections, or incorrect wiring.
- Repair plumbing and propane gas lines.
- Examine and test operation of parts/systems to ensure completeness of repairs.
- Inspect, repair, and replace brake systems.
- Removed damaged exterior panels, repair, and replace structural frame members.
- Refinish wood surfaces on cabinets, doors, moldings, and floors.
- Performing preventative maintenance on RVs and tractor trailers.
- Inspecting, servicing, and replacing trailer parts including tires.
- Ensuring tractors and trailers meets the US Department of Transportation road safety requirements.
- Any other duties as assigned by the Operations Manager.
Requirements
- In-depth knowledge of vehicle systems, and exceptional understanding of mechanical and technical information.
- Be able to work at a fast pace with minimal supervision.
- Excellent interpersonal skills.
- Have the ability to multi-task and adapt easily to different types of tasks.
- Have a strong attention to details.
- Should have a “team first” attitude and maintain our team atmosphere even in stressful situations.
- Must be able to pass a drug screening.
Sign-On Bonus With Experience
Benefits include: Medical*, Dental and Vision coverage, life insurance policy, legal and other supplemental coverage, Simple IRA with TEI matching contribution, PTO, holiday, and bereavement pay.
*Medical insurance paid 100% by Tidewater Express Inc. at 5th work anniversary
PLEASE NOTE: One of these positions is being filled for Colonial Truck & Trailer Service (a division of Tidewater Express Inc.) and is based out of Williamsburg, VA. The other opening will be based out of the wrecker division shop located in Chesapeake, VA.
Tidewater Express Inc. is an equal-opportunity employer. For any questions please contact us by phone at 757-723-1214 option 6 or via email at employment@tidewaterexpressinc.com or sales@tidewaterexpressinc.com
