Meet the Team – Sylvia Senters

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Meet the Tidewater Express Inc team section of our website is a new way for you to get to know our shop technicians, road service technicians, office staff and tow truck drivers. This blog post team member spotlight features one of our Towing Dispatchers, Sylvia Senters.

Meet the Team - Sylvia Senters

Sylvia Senters has been part of the Tidewater Express team for the past two and a half years, and is one of our towing dispatchers based out of the Chesapeake truck repair shop. Sylvia’s responsibilities include taking calls for emergency or non-emergency towing services as well as road service repairs and handling them all with coolness under pressure. Towing dispatch is not an easy job, people on the other end of the phone are often not in the best of moods, and Sylvia’s greeting and tone of voice puts our customers at ease knowing that our towing and recovery services or road repair services are on the way. Sylvia is getting plenty of patience and ‘coolness under pressure’ practice while trying to plan her upcoming 2021 wedding during a pandemic…I’m sure you’re all with us in sending our best wishes to Sylvia and her fiance. Good Luck!!

Check out some of Sylvia’s quotes to our TEI team member Q&A….


Favorite part of working TEI?

My bosses. Definitely my bosses – they make my job easy and fun.

What motivates you?

My children motivate me. I get up every day and come to work to give them the best life they can have, plus like I said before my bosses make work feel like it’s not “work”.

Favorite music artist/band or song?

I love all types of music, so this is a super hard question. Put me down for everything!

Favorite pizza topping?

That’s an easy one…Pepperoni!

Sylvia is just one of our amazing dispatchers here at Tidewater Express Inc, getting you and your vehicle off the side of the road as soon as possible. Stay tuned here for more ‘Meet the Tidewater Team’! In the meantime, for all of your truck repairs, towing and recovery services, collision repair services, auto body paint or oversized hauling needs don’t hesitate to reach out to Tidewater Express Inc. Your Hampton Roads, VA area go-to towing and recovery company.